Terms of Service

Business Information

Brand Name: The Sober Habit

Legal Entity: Good Gut Foods Private Limited

Head Office: Unit No. 1004, 10th Floor, Arch Square-X2, EP-Y1, Bidhan Nagar CK Market, Saltlake, North 24 Parganas - 700091, West Bengal.

Office Address: E167 Unit 1, Road No. 9J, VKI Area, 302013, Jaipur.

Scope of Services

The Sober Habit operates an online platform that allows customers to browse, purchase, and receive packaged food products.

All services are subject to these Terms, along with our Privacy Policy, Shipping Policy, and other applicable policies.

User Eligibility

• You are at least 18 years of age, or
• You are accessing the website under supervision of a parent or legal guardian
• You have legal capacity to enter into a binding agreement under Indian law

Account & User Information

Orders may be placed as a guest or by providing personal details during checkout.

You agree to provide accurate and complete information. The Sober Habit is not responsible for issues arising from incorrect or incomplete details, including delivery failures.

Acceptable Use of Website

• Using the website for unlawful purposes
• Attempting unauthorized access to systems or data
• Uploading malware, viruses, or harmful code
• Interfering with website performance or security
• Misrepresenting identity or providing false information

Misuse may result in suspension or permanent restriction of access.

Product Nature & Information

The Sober Habit sells packaged food products intended for general consumption. Product descriptions, images, and nutritional information are for reference only.

Minor variations in packaging, appearance, batch texture, or taste may occur and do not constitute defects.

Customers must review ingredient and allergen information before consumption.

Orders & Transactions

Placing an order constitutes an offer to purchase products subject to availability and acceptance.

• Reject or cancel orders due to stock limitations
• Cancel orders due to pricing or listing errors
• Cancel orders suspected of fraud or misuse

Order confirmation does not guarantee fulfillment in such cases.

Pricing & Taxes

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Pricing may be updated without prior notice and does not affect confirmed orders.

Payment Terms

Payments must be completed using authorized payment methods. The Sober Habit does not store payment card or banking information.

Orders are processed only after successful payment authorization.

Cancellations, Returns & Refunds

All cancellations, returns, and refunds are governed by dedicated policies.

Due to the perishable nature of food products, return eligibility is limited.

Intellectual Property

All website content including text, graphics, logos, images, and design elements are the exclusive property of The Sober Habit or Good Gut Foods Private Limited.

Unauthorized use or reproduction is strictly prohibited.

Third-Party Services

Third-party services such as payment gateways and logistics providers may be used. The Sober Habit is not responsible for failures caused by such parties beyond reasonable control.

Limitation of Liability

• Indirect or consequential losses
• Personal taste or preference dissatisfaction
• Delays beyond operational control

Total liability shall not exceed the value of the purchased product.

Indemnity

You agree to indemnify and hold harmless The Sober Habit and Good Gut Foods Private Limited against claims arising from misuse of the website or violation of these Terms.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Kolkata, West Bengal.

Modification of Terms

The Sober Habit may update these Terms at any time. Continued use of the website indicates acceptance of revised Terms.