The Sober Habit (“Sober”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share while using our website or purchasing our food products.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our platform.

Company Information

Brand Name: The Sober Habit

Legal Entity: Good Gut Foods Private Limited

Head Office: Unit No. 1004, 10th Floor, Arch Square-X2, EP-Y1, Bidhan Nagar CK Market, Saltlake, North 24 Parganas - 700091, West Bengal.

Office Address: E167 Unit 1, Road No. 9J, VKI Area, 302013, Jaipur.

Information We Collect

We collect information necessary to process orders, deliver food products safely, and provide customer support.

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Shipping and billing address
  • Order details including food products purchased
  • Customer support communication records

The Sober Habit does not store payment card, UPI, or banking details. Payments are processed securely via authorized third-party gateways.

Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages viewed and browsing behavior
  • Date and time of visits

This information helps us analyze website performance and improve user experience.

How We Use Your Information

  • Processing and fulfilling food product orders
  • Managing packaging, shipping, and delivery of makhanas
  • Sending order confirmations and service updates
  • Handling customer queries, returns, and refunds
  • Improving website functionality
  • Ensuring legal and food safety compliance
  • Preventing fraud and unauthorized transactions

We do not use personal information for unsolicited promotions without consent.

Cookies & Website Technologies

Cookies are used to enhance usability, analyze traffic, and support smooth checkout functionality. Disabling cookies may affect certain website features.

Payment & Transaction Security

Payments are processed through secure, encrypted third-party gateways. The Sober Habit does not access or store sensitive financial information.

Sharing of Information

  • Delivery and logistics partners
  • Payment service providers
  • Website service providers under confidentiality agreements
  • Legal or regulatory authorities when required by law

We do not sell, rent, or trade personal information.

Data Retention

Personal information is retained only for as long as required to fulfill orders, comply with legal obligations, and resolve disputes.

Data Protection Measures

We use reasonable technical and organizational safeguards to protect personal data. However, no online system is completely secure.

Food Products Disclaimer

Personal information is not used to assess dietary or medical suitability. Customers should review product labels and ingredients before consumption.

User Rights

  • Access personal information held by us
  • Request correction of inaccurate data
  • Request deletion, subject to legal obligations

Children’s Privacy

The Sober Habit does not knowingly collect personal information from individuals under 18 years of age.

Third-Party Links

We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

Updates to this Privacy Policy will be posted on this page with a revised effective date.

Contact Information

📧 info@thesoberhabit.com
Head Office: Unit No. 1004, 10th Floor, Arch Square-X2, EP-Y1, Bidhan Nagar CK Market, Saltlake, North 24 Parganas - 700091, West Bengal.

Office Address: E167 Unit 1, Road No. 9J, VKI Area, 302013, Jaipur.